At Coeur d'Alene Builders Group ("we," "us," or "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide to us through our website, coeurdalenebuilders.com (the "Site").
1. Who We Are & The "Group" Structure
Coeur d'Alene Builders Group operates as a collective of specialized construction and service divisions (including, but not limited to, general contracting, cabinetry, remodeling, and excavation). When you submit information to this Site, you are sharing it with the Coeur d'Alene Builders Group family of companies.
2. Information We Collect
We collect information that you voluntarily provide to us via contact forms, quote requests, or email inquiries. This may include:
- Personal Identifiers: Name, email address, phone number, and physical address.
- Project Details: Information regarding your property, project scope, budget, and timeline.
- User Submissions: Photos, floor plans, or sketches you upload.
3. How We Use Your Information
We use the information you provide for the following business purposes:
- Service Fulfillment: To answer your inquiries and provide estimates for your project.
- Internal Routing: To direct your inquiry to the specific division within our Group that is best suited to handle your request (e.g., sending a kitchen inquiry to our Cabinetry Division).
- Marketing & Communication: To send you updates, newsletters, or information about services we offer that may be relevant to your project.
4. Information Sharing & Disclosure
We take your privacy seriously. We do NOT sell your data.
- Internal Sharing Only: Your personal information is shared only internally among the affiliated companies, subsidiaries, and divisions of Coeur d'Alene Builders Group. This allows us to offer you a seamless experience across different phases of construction without you having to repeat your details.
- No Third-Party Sales: We do not sell, trade, rent, or lease your personal information to outside marketers, data brokers, or third-party companies.
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (such as our email hosting provider or CRM software), so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or legal process served on us.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights & Opt-Out
You have the right to opt out of future marketing communications from us at any time.
- Email: You may unsubscribe from our emails by clicking the "unsubscribe" link at the bottom of our correspondence.
- Phone/Text: If you receive a text message from us, you may reply "STOP" to opt out.
Please note that even if you opt out of marketing, we may still contact you regarding active projects, contracts, or billing issues.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: